Changes/Cancellations (Refunds)

1) On the reservation details screen, click the "Change" button for the flight you wish to change.
2) Select your desired boarding date, departure point, and arrival point and complete the procedure.

*Reservation changes after payment are only possible if you select a fare that allows reservation changes and the payment method is a credit card.

*Please note that the fare amount may change depending on the changed boarding date (periods A to C).

[Adding a flight *Can only be added before payment]

1) Click the "Add Flight" button on the reservation details screen.
2) On the flight selection screen, select your desired boarding date, departure city, and arrival city and complete the procedure.

[If you cancel your flight]

1) On the reservation details screen, click the "Cancel flight" button.
2) On the flight cancellation selection screen, check the flight you wish to cancel and click the "Next" button.
3) Click the "Cancel Flight" button.

*A cancellation fee will be charged after payment. For details, click here

[Adding passengers *Can only be added before payment]

1) Click the "Add passenger" button on the reservation details screen.
2) On the additional passengers selection screen, select the number of passengers and proceed with the procedure.

[If you cancel a passenger]

1) Click the "Cancel Passenger" button on the reservation details screen.
2) On the passenger cancellation selection screen, select the passenger you wish to cancel using the radio button.

[When cancelling a reservation]

1) On the reservation details screen, click the "Cancel flight" button.
2) On the flight cancellation selection screen, check the flight you wish to cancel and click the "Next" button.
3) Click the "Cancel Flight" button.

If your scheduled flight falls under any of the following circumstances due to bad weather (force majeure) such as a typhoon or snowfall, we will allow you to change your reserved flight without a fee.

• If a flight cancellation/major delay is confirmed
• When the FDA announces on its website that it expects impacts from typhoons, heavy snow, etc.

[Reservation change period]

• Please complete the change procedure within 5 days of the original scheduled departure date.
• You may change to another flight on the same route/direction within 30 days of the day after your original departure date if there are seats available.

【予約の変更に伴い、運賃額に差額が発生する場合】

※予約変更不可運賃の航空券の場合は、差額の大小が生じても調整はいたしません

[Reservation change procedures]

• Home page (PC site/smartphone site)

• FDAコールセンター

• FDA Airport Counter

If your flight falls under any of the following circumstances due to bad weather (force majeure) such as a typhoon or snowfall, we will refund the full ticket price without any handling fees.

• If a flight cancellation/major delay is confirmed
• When the FDA announces on its website that it expects impacts from typhoons, heavy snow, etc.

[Refund period]

• Please complete the refund procedure within 30 days from the day after the scheduled departure date.

[Refund amount]

• Before the trip begins: Full refund of the fare/charge received
• After travel has commenced: Full fare/fees for unused segments will be refunded

[Refund acceptance]

• FDA official website (PC site/smartphone site)

• FDAコールセンター

• FDA Airport Counter