Check-in process
We will guide you through the check-in process at the airport.
What you need to check in
On the day of your flight, you can check in at the airport counter or via a self-service check-in machine.
Please remember to bring one of the following items with you to complete the procedure:
Reservation number (6 alphanumeric characters)
Itinerary (2D barcode)
Notice/Information
If you are required to present official documentation at the time of boarding to verify your age or date of birth, please prepare the official documentation as well.
Check-in process
Check-in counter opening hours Check-in counter opening hours vary by airport
航空券のお支払期限がご搭乗日当日のお客さまは、出発時刻の20分前までにお支払いをお済ませください
搭乗日当日、WEBチェックインまたは自動チェックイン機または空港カウンターで、出発時刻の20分前までにお済ませください。 自動チェックイン機からのご搭乗手続きは予約番号入力、2次元バーコードの読み取りのいずれかで承ります
As of September 12, 2018, self-service check-in machines will no longer be able to accept credit cards for check-in.
Self-service check-in machines
Airport counter
Please bring your boarding pass and complete the procedures at the baggage check-in counter.
At some airports, the check-in counter and baggage claim counter may be the same.保安検査場では、機内へ持込むお手荷物の検査とボディチェックを行っています。空港や時間帯によっては混雑する場合があるので、時間に余裕をもってお進みください
Regarding security inspection
Carrying weapons and dangerous items onto an aircraft is prohibited under the Aviation Act. In addition, from March 10, 2022, passengers will be required to undergo security screening before boarding an aircraft under the Aviation Act.
If you proceed beyond the security checkpoint without undergoing security, you may be subject to imprisonment of up to one year or a fine of up to 500,000 yen. Please follow the instructions of security inspectors and other relevant staff and undergo security inspections. Learn more
Please arrive at the boarding gate 10 minutes before departure.