Check-in information
初めて飛行機に乗るので不安です
初めてでもご安心ください
ご搭乗日当日の空港でのお手続きの流れについては、ホームページ内の「ご搭乗手続きの流れ」をご覧ください
詳しくはこちら
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What do I need to check in?
Please bring either your reservation number (six alphanumeric characters) or your two-dimensional barcode (QR code).
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- 2018年11月1日より、クレジットカードを使用した搭乗手続きを承ることができなくなりました
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Can I issue my ticket in advance?
Airline tickets will not be issued in advance, but you can print out your itinerary in advance, which will include your reservation number and flight information.
Please enter the necessary information on the reservation inquiry screen and proceed to the reservation details screen. When you press the "Display Itinerary" button, a printable screen will be displayed, so please print it using the "Print" button on your browser.
Click here for reservation inquiry screen
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Do I need to print my itinerary?
If you are unable to print out your itinerary, please write down your reservation number on a note and bring it with you to the airport on the day of your flight.
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How do I print my itinerary from the website?
This is only available on the PC version of the site. When you click "View Itinerary" on the reservation details screen, a printable screen will be displayed, so please print it out using the "Print" button on your browser.
Click here for reservation inquiry screen
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By what time should I go to the airport counter on the day of departure?
Please complete check-in and baggage check-in at least 15 minutes before the flight's departure time. If you are late, you will not be able to board the plane. Please arrive at the airport early to avoid traffic congestion in the area.
Airport counter opening hours
Please note that passengers who require assistance with boarding (disabled passengers/pregnant women/passengers with small children/unaccompanied minors/elderly passengers/passengers with pets/passengers using the bicycle carrying service) must complete their boarding procedures at least 30 minutes before the flight's departure time.
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コンビニで受け取ったレシートで搭乗手続きはできますか?
コンビニで受け取ったレシート(受領書)ではご搭乗手続きは承れません
予約番号をメモ等でお控えいただくか、旅程表をお持ちください
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When can I check in?
This can be done one hour before departure or on the day of departure, as long as the airport counter is open during business hours.
Airport counter opening hours vary depending on the airport, so please check before visiting.
Airport counter opening hours
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How do I use the self-service check-in machine?
Check-in and receipt display services are available at the self-service check-in machines.
Click here for detailed operation instructions
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I have booked a round trip. Can I check in for the return flight at the same time as I check in for the outbound flight?
Check-in is only available on the day of departure.
If your round trip is on the same day, you can check in at the same time as your outbound flight. However, if your return flight is on the following day or later, please check in on the day of your flight.
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