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Notices and Information
Due to the renewal of FDA Membership, we were accepting membership information transfer procedures until February 28, 2023.
For customers (member IDs) who did not complete the transfer procedure during the transfer period, we regret to inform you that we will have to cancel their membership.
We ask that existing customers register.

Frequently asked questions

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Here are some of the questions and answers you may have.

Ticket reservations/purchases

  • Reservation/Purchase
  • 予約の変更/取消/払戻
  • 運賃
  • 領収書/証明書

Boarding/Flight Status

  • 座席指定
  • ご搭乗手続き
  • 手荷物のお預け
  • ペットのお預け
  • お手伝いが必要なお客様
  • 怪我や病気のお客様
  • 運行状況(遅延/欠航/目的外着陸)

Others

  • FDAメンバーズ
  • 機内販売案内
  • Others
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Member ID (10 digits)

password

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