Issuance of receipts

We will show you how to issue receipts and use the receipt display service.

If you require a receipt issued at the airport counter/call center that complies with the qualified invoice storage method stipulated by the Consumption Tax Act, please inform the staff/operator.

The receipt display service on the website is compatible with the qualified invoice storage method.

  • The receipt display service on the self-service check-in machines does not support the qualified invoice storage method.

Payment methods and issuance targets

Payment Method receipt
Airport counter Call Center
Credit card
Cash (Airport counter)
Convenience store * × ×
Travel agency × ×
Payment Method Receipt display service
Home page Self-service check-in machines
Credit card
Cash (Airport counter) × ×
Convenience store * ×
Travel agency × ×
Payment Method receipt Receipt display service
Airport counter Call Center Home page Self-service check-in machines
Credit card
Cash (Airport counter) × ×
Convenience store * × × ×
Travel agency × × × ×
  • The "receipt" received at the convenience store can be used as a receipt, but it is not a receipt that corresponds to the qualified invoice storage method stipulated in the Consumption Tax Act.

receipt

Issued to

FDA will issue receipts if you purchase your product through the following methods:

  • Official FDA website
  • FDA Airport Counter
  • FDA Call Center

Notice/Information

  • If you purchased your ticket at a travel agency, please contact the store where you purchased it (FDA cannot issue receipts).
Place of issue

You can receive it in the following ways:

Airport counter
Please tell the staff that you would like a receipt.
Call Center
Please tell the operator that you would like a receipt and tell us where to send it.
Convenience store

The receipt you receive at the convenience store can be used as a receipt, but it does not comply with the method of storing qualified invoices, etc., as stipulated in the Consumption Tax Act.
If you need to exchange the receipt for a new one, you can do so at the airport counter or by calling the FDA call center at Navi Dial 2. You will need the receipt you received at the convenience store.

[FDA Call Center]
0570-55-0489 (Business hours: 7:00-20:00, open every day)

  • IP電話または海外/国際電話などの場合は、050-3852-1669をご利用ください
Airport counter Please tell the staff that you would like a receipt.
Call Center Please tell the operator that you would like a receipt and tell us where to send it.
Convenience store

The receipt you receive at the convenience store can be used as a receipt, but it does not comply with the method of storing qualified invoices, etc., as stipulated in the Consumption Tax Act.
If you need to exchange the receipt for a new one, you can do so at the airport counter or by calling the FDA call center at Navi Dial 2. You will need the receipt you received at the convenience store.

[FDA Call Center]
0570-55-0489 (Business hours: 7:00-20:00, open every day)

  • IP電話または海外/国際電話などの場合は、050-3852-1669をご利用ください

Notice/Information

  • Receipts cannot be reissued.

Receipt display service

FDA offers a "receipt display service" that displays the receipt details of your purchased airline ticket on the screen and allows you to print them yourself.

  • If you pay by credit card or at a convenience store, you can use the receipt display service on our website. If you pay by credit card, you can also use the receipt display service at the self-service check-in machine at the airport.
Display deadline

You can display it as many times as you like within one year from the boarding date.
To use the receipt display service, you must purchase using the following methods:

  • Official FDA website
  • FDA Airport Counter
  • FDA Call Center
How to use

PCにて「予約管理」をクリックして、画面の案内に沿って操作してください

  1. 「領収書」をクリックしてください
  2. 「領収書の表示(搭乗前)」また「領収書の表示(搭乗後/取消後)」をクリックしてください
  3. Enter your reservation information and click the "Search" button.

Notice/Information

  • Although it is the same as a conventional receipt in that it certifies the receipt contents, since it is an electronic document, please check in advance whether the printed document can be used for expense settlement, etc.