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Web check-in operation guide

Please note that online check-in is a smartphone-only feature and cannot be used on PCs or tablets.

Online check-in 搭乗券の表示
（WEBチェックイン完了後）

Online check-in

  1. ホーム画面右上の「メニュー」またはボトムナビゲーション「予約管理」をタップしてください。

  2. 「予約管理」内の「予約／購入／変更／チェックイン」をタップしてください。

  3. Please select the "For those booking with JAL" tab.

  4. Enter your "ticket number" and "reservation number" and tap "search."
    *Only online check-in on the day of departure is available on this site.

  5. Tap "Check-in" for the itinerary you wish to process.

  6. Check who you want to check in and tap "Next."

  7. Check the details and tap "Next".

  8. To specify or change your seat, please select an available seat. If you would like to check in at the selected seat, please tap "Next".

  9. Double-check the flight number, sector, passenger, and seat number, and if there are no errors, tap "Next."

  10. This completes check-in. Please arrive at your designated boarding gate 10 minutes before departure.
    To display your boarding pass, tap "Display boarding pass."

  11. Your boarding pass will be displayed, so please present this screen to airport staff at the security checkpoint or boarding gate.

Display of boarding pass (after completing online check-in)

  1. ホーム画面右上の「メニュー」またはボトムナビゲーション「予約管理」をタップしてください。

  2. 「予約管理」内の「予約／購入／変更／チェックイン」をタップしてください。

  3. Please select the "For those booking with JAL" tab.

  4. Enter your "ticket number" and "reservation number" and tap "search."
    *Only online check-in on the day of departure is available on this site.

  5. Tap "Display Boarding Pass" for the itinerary for which you want to display the boarding pass (the button will appear after you have completed online check-in).

  6. Your boarding pass will be displayed, so please present this screen to airport staff at the security checkpoint or boarding gate.

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