close

Notices and Information
Due to the renewal of FDA Membership, we were accepting membership information transfer procedures until February 28, 2023.
For customers (member IDs) who did not complete the transfer procedure during the transfer period, we regret to inform you that we will have to cancel their membership.
We ask that existing customers register.

Is there priority boarding?

Priority will be given to passengers with disabilities, elderly passengers, pregnant women, passengers requiring assistance, and passengers with children.
Please note that priority boarding may not be available depending on flight conditions on the day.
Learn more

close

How can I check the flight status?

ホームページまたはFDAコールセンターのナビダイヤル「1番」にてご案内しております
運行情報の確認はこちら

Please see our website for details.
Check the operation information here

【FDAコールセンター】
0570-55-0489(営業時間7:00~20:00 年中無休)

IP電話または海外/国際電話などの場合は、050-3852-1669をご利用ください

close

機内に忘れ物をしました。どこに問い合わせすればよいですか?

FDAコールセンターのナビダイヤル「2番」へご連絡ください。担当部署より折り返しご連絡差し上げます
ターミナルビルでのお忘れ物については、各空港ビルにお問い合わせください

【FDAコールセンター】
0570-55-0489(営業時間7:00~20:00 年中無休)

IP電話または海外/国際電話などの場合は、050-3852-1669をご利用ください

閉じる

預けた手荷物を引き取り忘れた場合、どこに問い合わせすればよいですか?

FDAコールセンターのナビダイヤル「2番」へご連絡ください。担当部署より折り返しご連絡差し上げます

【FDAコールセンター】
0570-55-0489(営業時間7:00~20:00 年中無休)

IP電話または海外/国際電話などの場合は、050-3852-1669をご利用ください

閉じる

Can I take the in-flight magazine home with me?

They are available in the seat pockets for passengers. Please feel free to take them home.

close

Is there a mileage system?

FDA does not offer a frequent flyer program.

close

Can I move seats on the plane?

Once on board, please sit in the seat shown on your boarding pass

Aircraft take off and operate after calculating weight and balance before departure, assuming that passengers are seated in their designated seats.

The aircraft we use are small, and if you move from your assigned seat, the weight and center of gravity will change, which may affect takeoff.

For this reason, from a safety perspective, cabin attendants will check before departure that you are seated in the seat indicated on your boarding pass.

Therefore, we ask for your understanding and cooperation in please sit in the seat indicated on your boarding pass after boarding.

close

Top of page

Member ID (10 digits)

password

Forgot your membership ID?
Forgot your password?

Close item


Close item