close

Notices and Information
Due to the renewal of FDA Membership, we were accepting membership information transfer procedures until February 28, 2023.
For customers (member IDs) who did not complete the transfer procedure during the transfer period, we regret to inform you that we will have to cancel their membership.
We ask that existing customers register.

back

Frequently Asked Questions

Credit card authentication

When I tried to pay by credit card, I got a message saying the payment could not be processed.

This message may be displayed if an authentication error occurs due to multiple credit card transactions on the same day or for some other reason with the credit card information you entered.
We apologize for the inconvenience, but please contact your credit card issuer or try a different credit card or payment method.

close

When I tried to pay by credit card, a screen appeared asking me to select the card brand and issuer.

The credit card information you entered requires additional authentication due to multiple transactions on the same day or other reasons. Please select the appropriate card information.

close

Close item